WHAT INFORMATION DOES GLT COLLECT?
GLT collects both personal information and non-personal information from you online. Personal information means information that is associated with your name. GLT collects information from you by asking you to provide it to us on-line.
The information we collect is used to run internal operations, maintain services, run financial (Payments and Receipts), and to provide communication features. The primary function of these services is to better serve our users.
Information collected when you use GLT App
The personal information GLT collects may be captured from a variety of sources. These sources include but are not limited to voluntary submissions, information submitted while using our services, location information, cookies, local storage, and information found while reviewing patterns of app usage.
Information collected when you become a user of GLT
Upon signing up for GLT or installing any GLT apps you will be required to fill in personal information. This personal information may include; your name, email address, mobile number, ATM card or credit card, profile information, and more.
GLT will only collect information that is necessary for the provision of the service(s) that you have requested. The type of information collected will depend on the nature or service(s) requested.
GLT may also collect information from you automatically through various technologies including but not limited to:
- Log Information: Certain information in the server log is automatically generated each time you use GLT App or view the content provided by GLT App. That information can include your IP address.
- Device Information: Your device specific information such as operating system, hardware model and versions will be collected.
- Location Information: When location information is requested by the driver for navigation and the user for location, such information is collect for processing.
- Cookies: Cookies is a technology used to collect and store information when you interact with the services we offer. We may collect this information treat it as personal information.
- Internet Protocol (IP) Address. As you use our Website(s), we capture and retain the IP address of the device you are using, whether it is a personal computer or a mobile device. The IP address does not identify you or your personal information and is used primarily for security purposes.
HOW GLT USES INFORMATION IT COLLECTS
GLT’s primary purpose in collecting information about you is to provide you with the services, and information that you request. We may also use information about you to track the effectiveness of the services provided to you, your use of the services, and information provided on our app. In addition, GLT may aggregate the information that you provide with the information that other users provide in order to conduct research, analysis, or studies for our own purposes (i.e. not related to providing you with specific services).
Where personal information is collected, it will be used in administration of the services rendered thereunder and tailored to our service to match your needs. GLT may also use personal information to conduct market research surveys,
for statistical analysis to determine app usage, to run competitions, and for direct marketing purposes relating to its business. The services of third parties may be employed to help GLT in certain areas such as; website hosting,
marketing, and market researching. In these cases, a third party may receive your information. However, at all times, GLT will endeavor to keep control of and be responsible for the use of your information. By providing GLT with
your personal information, your consent to our transferring of your information to countries or jurisdictions which may not provide the same level of data protection as us. If GLT makes such a transfer, GLT will, if appropriate,
put a contract in place that imposes obligations on its counterparties to protect your information.
We are also under statutory obligation to collect, keep, and submit from time to time to relevant government regulatory and other agencies, certain information about our customers. Therefore, where required by law or by any
regulatory or government agency in the lawful exercise of its powers, we will provide your information to them.
HOW WE SHARE INFORMATION
GLT will not sell, rent, or license your personal information to anyone. This applies to both existing and former users. GLT will however share personally identifiable information with others in the following situations:
WITH YOUR CONSENT
We will share personal information with companies, organizations, or individuals outside of GLT when we have your consent to do so.
THIRD PARTY SERVICE PROVIDERS
We may share information with drivers in rendering services to you, especially in communicating with you and in getting your location.
Any Driver whom we share your personal information with, shall be required either contractually or by law to keep it confidential and not to disclose it without your consent and to only use such information as required for the services to be performed.
GLT may provide your information (including contact information) to a claims processor or an insurer if there is a complaint, dispute or conflict. GLT may provide your information during the event of an accident involving you and a Third party, where providing such information or data may be necessary to resolve the complaint, dispute or conflict.
In the event that riders want to contact drivers to get you’re the location or contact drivers after a trip has been requested.
LAW ENFORCEMENT AND LEGAL PROCESS
We may disclose personal information to government and regulatory agencies to comply with a lawful summons, court order, subpoena, discovery request, fraud investigation, audit, regulatory examination, or other valid court, government, or regulatory agency request.
SECURITY AND PROTECTION
Personal information collected will be held securely and will only be kept for as long as is required by any applicable law or reasonably necessary in the circumstances you are registered to use the online services, mobile application and website or, for as long as you use the service or product, unless you have provided us with your consent to use the data for any additional purposes. We take the security of the Website and the information you provide very seriously and we will take all appropriate technical measures, using recognized security procedures and tools in accordance with good industry practice, to protect your personal information. We have reasonable security measures in place to protect against the loss, misuse and interception by third parties, of the information under our control. To the extent allowed by law, GLT assumes no liability for any damages you may suffer as a result of interception, alteration or misuse of information transmitted over the Internet. Whilst we use all reasonable endeavors to protect your security in the manner described above, we consider that it is only appropriate to advise users that data transmission over the Internet and the World Wide Web cannot be guaranteed as 100% secure, and therefore that you use the Website at your own risk.
CONTROLLING YOUR PERSONAL INFORMATION
Whenever you sign up to use any GLT App we want you to be in control of your information.
Firstly, we will not release your personal information to be used by anybody unless we have your permission or are required by law to do so.
Secondly, GLT may update this policy and app over time and may request that user’s access and update their personal information. GLT reserves the right to reject some requests if it will compromise the privacy of other users or it is unlawful.
Furthermore, if you want to delete your account from our app, you will have up to 30days to restore your account before we delete your information from our servers.
The GLT app may contain links to other websites of interest. GLT is unable to provide any form of security or control once a user leaves the GLT website or app. GLT does not endorse any other website or app, sponsors or any of the policies, activities, products or services offered on other sites or by any advertiser on other sites. Therefore, GLT shall not be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Policy. This Policy applies only to information collected by this app. Please be aware that GLT is not responsible for the privacy policies of other sites and as
such, GLT would advise you to read the privacy statement/policy of any website that collects personal information from you before using them.
To the extent allowed by law, GLT may change and update this Policy from time to time and you are responsible for periodically reviewing the most current version on the app. To the extent allowed by law, your continued use of the Website and/or app will be deemed to be your conclusive acceptance of the updated Policy. GLT reserves the right to change or delete any information, features, or content of the pages of the App at any time and without notice. However, other times GLT will use its reasonable endeavors to notify you of changes to information, features, or content for which you have paid, to which you have subscribed, and/or are required to pay any consideration.
INTOXICATION SUBSTANCE ABUSE POLICY
Taking alcohol or drugs is unacceptable by any driver on Green Light Transportation platform. The management of GLT rideshares will require our drivers/partners not to drive under influence of any kind; any such driver will be deactivated from driving on the GLT Platform.
Riders should not hesitate to stop any driver whom they believe is under the influence of drugs or alcohol. Please end such a trip immediately and contact the management of GLT at 1-866-445-8277 or email us at firstname.lastname@example.org
If you have questions or concerns regarding this Policy, please contact us at email@example.com
If we need to contact you concerning any event that involves your information, we may do so by email, telephone or postal service
IF YOU SUSPECT YOU ARE A VICTIM OF ONLINE IDENTITY THEFT If you suspect your account has been compromised, immediately contact us at firstname.lastname@example.org